PSYC 405: Creating a Working Alliance (Rev. C4 and C5) Report a Broken Link

This course focuses on collaboration and the process of change in working alliances. You will learn to identify the nature of the desired change and develop an action plan that will facilitate change with a person, group, or agency. Knowledge and skills that are essential to this process include:

Knowledge:
1. Understanding the fundamental characteristics of a working alliance,
2. Understanding the fundamental characteristics of partnerships and groups,
3. Attitudes and skills in collaboration,
4. Problem solving and decision making, and
5. Models for action planning.

Skills:
1. Individual communication skills, and
2. Basic group facilitation skills.

Front Page


MacMullin, B (Producer). (2009). Overview model of skill assignments 1 and 2 [Video file]. Athabasca, AB: Athabasca University.

Athabasca University. (2009). Skills involved in creating a working alliance. [Video file].

Unit 1: Understanding the Working Alliance


Required Readings

Supplementary Readings

Supplementary materials are items selected by the course authors and/or course coordinator to enhance your understanding of the course content. You are not required to use these resources. You may wish to use the skills you are developing in the course to locate your own supplementary materials.

Unit 2: Basic Communication Skills


Required Readings
Supplementary Readings

Unit 3: More Communication Skills


Required Readings
Hiebert, B. (2005). Generic interpersonal skills involved in creating a working alliance. Athabasca, AB: Athabasca University.
Supplementary Readings
Please download PDF version and scroll down to find p. 1166.

Unit 4: Collaboration


Required Readings

Reproduced with permission.

John Howley represented the Ontario Municipal Social Services Association at the time that he gave this presentation. Reproduced with permission.

Supplementary Readings
Grossman, P.L., & Richert, A.E. (1996).

Building capacity and commitment for leadership in preservice teacher education. Journal of School Leadership, 6, 202-210.

Click here to request a print copy of this article from the AU Library.

Krumberger, J.M. (December, 1992).

Group facilitation: Building that winning team. Nursing Dynamics, 1 (3), pp. 9, 11-2, 14-5.

Click here to request a print copy of this article from the AU Library.

Unit 5: Problem Solving and Decision Making


No online required readings for Unit 5.
Supplementary Readings
Wing, K.T. Simplications of feedback research for group facilitation... Small Group Research, 21, 1, 113-128.

View the abstract to this article in Academic Search Elite.

Bazan, S. (July-August, 1998).

Enhancing decision-making effectiveness in problem-solving teams. Clinical Laboratory Management Review: Official Publication of the clinical Laboratory Management Association, 12 (4), 272-276.

Click here to request a print copy of this article from the AU Library.

Unit 6: Partnerships and Groups


Required Readings

Supplementary Readings

Unit 7


Required Readings

Supplementary Readings
Heron, J. (1993).

Group facilitation: Theories and models for practice. New Jersey: Adult, Career, and Vocational Education

Click here to request a print copy of this article from the AU Library.