CMNS 380: Corporate Communication (Rev. C4) Report a Broken Link

Unit 1: Changing Concepts


Beckers, A. M., & Bsat, M. Z. (2014). An analysis of intercultural business communication. Journal of Business & Behavioral Sciences, 26(3), 143–153.
Watts, J. (2014). The perils of command and control. Systemic Practice & Action Research, 27(1), 75–89.
Argenti, P. A. (2006). How technology has influenced the field of corporate communication. Journal of Business and Technical Communication, 20(3), 357–370.
Badea, M. (2014). Social media and organizational communication. Procedia—Social and Behavioral Sciences, 149, 70–75.

Unit 2: Leadership


Marias, S. L. (2016). What makes a great leader? SMT: Surface Mount Technology, 31(10), 8–11.
Galloway, S. M. (2016). What makes a leader transformational? Leadership Excellence Essentials, 33(5), 20–21.
Canadian Public Relations Society (CPRS). Code of professional standards (CPRS website). CPRS.
International Association of Business Communicators (IABC). IABC code of ethics for professional communicators (IABC website). IABC.

Please note that if this link does not work, you can find the code of ethics on the IABC website (use the search function to find "code of ethics").

Unit 3: Public Consultation


Skorkjær Binderkrantz, A., Munk Christiansen, P., & Helboe Pedersen, H. (2014). A privileged position? The influence of business interests in government consultations. Journal of Public Administration Research & Theory, 24(4), 879–896.
Bratt, D. (2015). Letting the people speak: The public consultation process for nuclear power in Alberta and Saskatchewan. Canadian Political Science Review, 9(2), 42–62.

Unit 4: Issue Management


Jacques, T. (2007). Issue management and crisis management: An integrated, non-linear, relational construct. Public Relations Review, 33(2), 147–157.
Pitts, G. (2008, November). The testing of Michael McCain. Report on Business Magazine, 60.
Jin, Y., Liu, B.-F., & Austin, L. L. (2014). Examining the role of social media in effective crisis management: The effects of crisis origin, information form, and source on publics’ crisis responses. Communication Research, 41(1), 74–94.

Unit 5: Strategy


Verboncu, I., & Condurache, A. (2016). Diagnostics vs. SWOT analysis. Review of International Comparative Management/Revista De Management Comparat International, 17(2), 114–122.
Grigorescu, A., & Lupu, M. (2015). Integrated communication as strategic communication. Review of International Comparative Management/Revista de Management Comparat International, 16(4), 479–490.
Clampitt, P. G., Berk, L., &Williams, M. L. (2002). Leaders as strategic communicators. Ivey Business Journal, 66(5), 51–55.

Unit 6: Change Management


Talmaciu, I. (2014). Comparative analysis of different models of organizational change. Valahian Journal of Economic Studies, 5(4), 77–86.
White, P. (2016). Change AGAIN? TD: Talent Development, 70(9), 32–36.
Christensen, M. (2014). Communication as a strategic tool in change processes. International Journal of Business Communication, 51(4), 359–385.

Unit 7: Learning Organizations


Fillion, G., Koffi, V., & Ekionea, J. B. (2015). Peter Senge’s learning organization: A critical view and the addition of some new concepts to actualize theory and practice. Journal of Organizational Culture, Communications & Conflict, 19(3), 73–102.

Note that this article was written or translated by authors whose first language may not have been English. Please focus on the ideas that it presents, rather than on its style.

Maden, C. (2012). Transforming public organizations into learning organizations: A conceptual model. Public Organization Review, 12(1), 71–84.

Unit 8: Social Responsibility


Tata, J., & Prasad, S. (2015). CSR communication: An impression management perspective. Journal of Business Ethics, 132(4), 765–778.
Mazutis, D., & Slawinski, N. (2015). Reconnecting business and society: Perceptions of authenticity in corporate social responsibility. Journal of Business Ethics, 131(1), 137–150.
Nwagbara, U., & Reid, P. (2013). Corporate social responsibility communication in the age of new media: Towards the logic of sustainability communication. Review of International Comparative Management/Revista de Management Comparat International, 14(3), 400–414.