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EOCH 664: Making Sense of Organizational Change Report a Broken Link

In this course, we endeavour to 'make sense of organizational change.' We assume that organizational change occurs continuously, although not necessarily in guided form. We assume that changes are implemented in response to competitive environmental pressures and are intended to positively affect an organization's technology, product, service, strategy, structure, people, and/or culture. We also assume that the experience of change is lived and received across the organization at many different levels. The analysis of change is not a special topic or separate chapter of organizational analysis. Rather, change is a dominant, underlying concern, fundamental to all organizations.

Lesson 1: Introduction to Organizational Change and Teams

Johnson, S. (2012). Who moved my cheese: The movie by Dr. Spencer Johnson [Video file]. https://www.youtube.com/watch?v=tDNhEYpBPbY
Burk, J. (2020). The only constant is change: Developing a compelling story to enable organizational transformation. The International Journal of Knowledge, Culture and Change Management: Annual Review, 19(1), 1-6.
Pasmore, B. (2018). OD at another crossroads: Let’s get out in front. Organization Development Journal, 36(3), 15-21.
Webber, S. & Webber, D. (2015). Launching and leading intense teams. Business Horizons, 58(4), 449-457.
Harvey, J. (1988). The Abilene paradox: The management of agreement. Organizational Dynamics, 17(1), 17-43.

Lesson 1 - Supplemental

Waddock, S. (2020). Thinking transformational system change. Journal of Change Management, 20(3), 189-201. DOI:10.1080/14697017.2020.1737179

Lesson 2: Levels of Change

Burke, W. (2018). Organization change theory and practice (5th ed., pp. 100-138). Sage.

Lesson 3: Change Models

Worley, C., & Mohrman, S. (2014). Is change management obsolete? Organizational Dynamics, 43(3), 214-224.
Stouten, J., Rousseau, D., & Cremer, D. (2018). Successful organizational change: Integrating the management practice and scholarly literatures. Academy of Management Annals, 12(2), 752-788.
Gilani, H., Kozak, R., & Innes, J. (2018). A change management model for the adoption of chain of custody certification in British Columbia value-added wood products sector. Journal of Change Management, 18(3), 240-256.
Kotter, J. (1995). Leading change: Why transformation efforts fail. Harvard Business Review, 73(2), 59-67.

Lesson 4: Change Leaders, Change Managers

Kotter, J. (2012). Change management vs. change leadership: What’s the difference? [Video file]. YouTube. https://www.youtube.com/watch?v=2ssUnbrhf_U
Kotter, J. (2013). The key differences between managing and leading. [Video file]. https://www.youtube.com/watch?v=SEfgCqnMl5E
By, T., Hughes, M, & Ford, J. (2016). Change leadership: Oxymoron and myths. Journal of Change Management, 16(1), 8-17.
By, R. (2020). Organizational change and leadership: Out of the quagmire. Journal of Change Management, 20(1), 1-6.
Moutousi, O., & May, D. (2018). How change-related unethical leadership triggers follower resistance to change: A theoretical account and conceptual model. Journal of Change Management, 18(2), 142-161.
Thakhathi, A., le Roux, C., & Davis, A. (2019). Sustainability leaders’ influencing strategies for institutionalising organizational change towards corporate sustainability: A strategy-as-practice perspective. Journal of Change Management, 19(4), 246-265.
Danoesastro, M. (2018). What are you willing to give up to change the way we work? [Video]. TED Talk Conferences. https://www.ted.com/talks/martin_danoesastro_what_are_you_willing_to_give_up_to_change_the_way_we_work?language=en

Lesson 4 - Supplemental

Hansell, V. (2018). Identifying the prevalence of influential factors on middle managers’ abilities to lead organizational change within the context of community nursing and therapy services. International Journal of Healthcare Management, 11(3), 225-232.

Lesson 5 - The Human Side of Change

Grimolizzi-Jensen, C. (2018). Organizational change: Effect of motivational interviewing on readiness to change. Journal of Change Management, 18(1), 54-69.
Kotter, J. (2011). Kotter on dealing with resistance [Video file]. YouTube. https://www.youtube.com/watch?v=Wdroj6F3VlQ
Jick, T. (2011). The recipients of change. In T. D. Jick & M. A. Peiperi, Managing change: Concepts and cases (3rd ed., pp. 336-347). McGraw-Hill/Irwin.

Lesson 6: Organizational Power and Politics

Jemine, G., Dobois, C., & Pichault, F. (2020). When the Gallic village strikes back: The politics behind ‘new ways of working’ projects. Journal of Change Management, 20(2), 146-170.
Waggoner, D. (2020). The use of political skill in organizational change. Journal of Organizational Change Management, 33(5), 753-763.
Judge, W., & Hill, L. (2020). Change management simulation: Power and influence V3. Harvard Business Publishing.

To access the Simulation, register using your email address.
Once registered, please let your coach know so that they can confirm your registration.
Please do this in week 1. PLEASE REGISTER ONLY ONCE!

Lesson 6 - Supplemental

Pfeffer, J. (1992). Understanding power in organizations. California Management Review, 34(2), 29-50.

Lesson 7: Change Communications + Sustaining Change in Organizations

Beatty, C. (2015, November 6). Communicating during an organizational change. Queens University. https://irc.queensu.ca/communicating-during-an-organizational-change/
Clausen, B., & Kragh, H. (2019). Why don’t they just keep on doing it? Understanding the challenges of the sustainability of change. Journal of Change Management, 19(4), 221-245.
Manring, S. (2003). How do you create lasting organizational change? You must first slay Grendel's mother. Research in Organizational Change and Development, 14, 195-224.

Lesson 7 - Supplemental

Whelan-Berry, K., & Somerville, K. (2010). Linking change drivers and the organizational change process: A review and synthesis. Journal of Change Management, 10(2), 175-193.

Lesson 8

Schein, E. (2017). Organizational culture and leadership (5th ed., pp. 17-29). Wiley.
Groysberg, B., Lee, J., Price, J., & Cheng, J. Y.-J. (2018). The leader’s guide to corporate culture: How to manage the eight critical elements of organizational life. Harvard Business Review, 96(1), 44.
Groysberg, B., & Abbott, S. L. (2019, May). Canada Mortgage and Housing Corporation: 'One CMHC' and Version 3.0. Ivey ID: 419068. Harvard Business School.

Lesson 8 - Supplemental

Andrus, J. (2019, Mar-Apr). Traeger’s CEO on cleaning up a toxic culture. Harvard Business Review, 33-37. https://hbr.org/2019/03/traegers-ceo-on-cleaning-up-a-toxic-culture
DesJardine, M. (2014). Leading employees through major organizational change. Ivey Case. https://iveybusinessjournal.com/publication/leading-employees-through-major-organizational-change/
Corritore, M., Goldberg, A., & Srivastava, S. (2020, Jan-Feb). The new analytics of culture. Harvard Business Review, 1-9. https://hbr.org/2020/01/the-new-analytics-of-culture