In this course, we endeavour to 'make sense of organizational change.' We assume that organizational change occurs continuously, although not necessarily in guided form. We assume that changes are implemented in response to competitive environmental pressures and are intended to positively affect an organization's technology, product, service, strategy, structure, people, and/or culture. We also assume that the experience of change is lived and received across the organization at many different levels. The analysis of change is not a special topic or separate chapter of organizational analysis. Rather, change is a dominant, underlying concern, fundamental to all organizations.