Supply chain management (SCM) plays a key role in organizational performance, whether the context is for profit or non-profit and involves the production and distribution of goods, services, or information. This course looks at tools, techniques, and approaches for SCM as well as the application of technology and close collaboration. The course combines interactive lectures with case studies and other group-based learning activities, both online and during the one week in residence.
Note: Students must ensure they have access to these readings during the in residence week as indicated in their course materials.
|Reading 27: Larson, P. D. (2012, November). Supplier diversity in the GTA: Business case and best practices. DiverseCity – The Greater Toronto Leadership Project, 38 pgs.|
Reading 28: Ellram, L. M., Tate, W. L., & Billington, C. (2004). Understanding and managing the services supply chain. The Journal of Supply Chain Management, 40(4), 17-32.